Privacy Policy

Before the Customer shares any details with LIORA CAFE SDN. BHD. 202601005017 (1667115-T) (“the Company”), this page explains what the Company collects when the website is visited or used, why it collects it, and how it is protected. The Company treats the Customer’s privacy as important.

Information The Company Collects

The Company may collect four kinds of information:

  • It may collect personal information: the Customer’s name, email address, phone number, shipping address and billing address.

  • It may collect payment information, such as credit or debit card details or other payment method details, which is handled securely by third-party payment gateways.

  • It may collect order information, meaning the products bought, the order history and the Customer’s preferences.

  • It may collect website usage data, including IP address, browser type, device information, the pages visited and cookies.

How The Company Uses It

  • The data is used to process and fulfil the Customer’s orders.

  • It is used to contact the Customer about purchases, support enquiries or promotional updates.

  • It helps the Company improve the website, its services and the overall customer experience.

  • It helps prevent fraud and keeps the website and its users secure.

  • It allows the Company to meet its legal and regulatory obligations.

Sharing Information

  • The Company never sells or rents the Customer’s personal information.

  • It may share data with trusted third parties that help run the website, such as hosting providers, payment processors and shipping partners.

  • It may share data with law enforcement or regulatory authorities when the law requires it.

  • Every partner is contractually bound to protect the data to the Company’s standards.

Keeping Data Secure

  • The Company uses industry-standard protection, including SSL encryption, secure servers and regular monitoring.

  • It makes every commercially acceptable effort to protect personal information, but no transmission over the internet is 100% secure.

Cookies

  • The Company uses cookies and similar technologies to improve the user experience, track how the site performs and deliver personalised content.

  • The Customer can control or disable cookies in the browser settings, although doing so may affect how the site works.

The Customer’s Rights

  • The Customer may ask to access or correct their personal information.

  • The Customer may ask for their data to be deleted, subject to legal or administrative requirements.

  • The Customer may unsubscribe from marketing emails at any time.

If anything on this page is unclear, the Customer is welcome to ask the Company.