If the Customer wants to cancel an order with LIORA CAFE SDN. BHD. 202601005017 (1667115-T) (“the Company”), this page covers the timing, the steps and the refund.
Cancellation Timeframe
An order cancelled within 24 hours of purchase receives a full refund.
Once 24 hours have passed, cancelling may not be possible if the order has already been processed or shipped.
Requesting A Cancellation
The Customer contacts customer service straight away and quotes the order number.
The support team checks where the order stands and confirms whether it qualifies for cancellation.
Receiving The Refund
An approved cancellation is refunded to the original payment method.
The refund takes 7–14 business days to be processed and appear in the Customer’s account.
If anything about cancelling is unclear, the Customer should ask the Company:
📧 Email: lioracafe@outlook.com
🏢 Address: NO. 8, JALAN MERDEKA RIA 1 MERDEKA RIA INDUSTRIAL PARK 68000 AMPANG SELANGOR
🌐 Website: https://lioracafe-sb.com/contact-us/